Our Privacy Policy
At Mathathon, we are committed to maintain the security and confidentiality of the personal information held by us. We aim to maintain a high level of trust with all clients and prospective clients by adhering to the principles of applicable data protection and privacy laws in each country of operation.
This Privacy Policy relates to Personal Data collected and the circumstances under which it may be used or disclosed by Mathathon or any other corporation related to them by way of section 6 of the Companies Act (Cap. 50).
For the purposes of this Privacy Policy “Personal Data” shall carry the definition assigned to it under the Personal Data Protection Act 2012, and shall include any data about you, the Parents or Student, who can be identified from that data and/or other information to which Mathathon has or is likely to have access to.
This Privacy Policy (“Policy”) sets out the basis which describes how we look after the personal data we obtain or collect when you use the Mathathon Website (www.mathathonsg.com, the “Website”).
Your Privacy
We will take reasonable care to ensure that your personal information is accurate, complete, up-to-date and stored in a secure environment, protected from unauthorised access, modification, loss or disclosure.
Types of Personal Data Collected
“Personal Data” refers to your personal particulars obtained by us in the course of our dealings with you.
Depending on the nature of your interactions with us, such personal data may include your use of our services, name, mailing addresses, phone number, email addresses, service details, payment details and credit history. Through “cookies”, it might also include how you use our Website to help us develop and improve our website, including details of your domain name and Internet Protocol (IP) address, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.
Collection, Use and Disclosure of Personal Data
Collecting Personal Information helps us better understand what you need from us. We generally do not collect your personal information unless it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal information to us (your “authorised representative”) through our Website, services application forms and other methods such as surveys.
How we use Your Personal Information
Mathathon will not use your Personal Information for any purpose not permitted by law or beyond the stated purpose you have consented to.
We may collect and use your Personal Information for any or all of the following purposes:
operating of our Website and/or its subdomains;
performing statutory functions and administering our activities
updating your personal information;
verifying your identity;
planning, provisioning and billing for our services;
providing access to, personalising your experience on, and improving the functionality of our Website;
responding to, handling, and processing queries, requests, applications and complaints from you;
requesting feedback or participation in surveys (on teachers, staff etc), market research and / or analysis for statistical profiling or other purposes for us to design our products and services;
marketing, branding, communications and corporate affairs purposes which include publication in our printed materials, social media, website and / or electronic media;
managing the safety and security of our premises and services (including but not limited to carrying out CCTV surveillance and conducting investigations);
managing bad debt and preventing fraud or illegal activities;
investigating any action that may threaten network security or integrity;
complying with any applicable law, regulations, guidelines or rules or to render assistance to law enforcement, governmental and regulatory agencies; and
other related purposes.
Who we can give your Personal Information to
From time to time, we may disclose your personal information toother third parties to perform obligations related to the provision our services. Those entities may include:
companies related to us;
our business partners, marketing partners and authorised service providers;
credit providers or credit reporting agencies; and
law enforcement, governmental and regulatory agencies
We are required to disclose your Personal Information to the parties described above so that they may carry out their obligations to us, and to you. Our disclosure of your Personal Information may, at times, be subject to their privacy policies. To every extent possible, we require these parties to act consistently with the personal information protections we have put in place.
How you can access and update your Personal Information
You can access, correct or update your listed customer details by logging in to your Mathathon account on the Website.
If you require access or a copy of your Personal Information within our possession, please contact us at enquiry@mathathonsg.com and we will assess your request. In some cases, we may impose a reasonable charge for making copies of Personal Information available to you. If so, we will advise you of the charge prior to making the information available to you.
If you wish to request for the removal of Personal Information we hold, together with the deletion of your account, please contact us at enquiry@mathathonsg.com. Our compliance to your request for the removal of your Personal Information is subject to any applicable legal or business requirements to retain certain records of your Personal Information. Please note that removal of Personal Information may result in limited or no access to the service that we provide.
Withdrawing your Consent
You may request to withdraw your consent by contacting us at enquiry@mathathonsg.com Your request for withdrawal of consent will take effect within 30 days upon receipt of your request. Please note that use of your personal data may be essential for us to provide the product or service that you subscribed. Therefore, your withdrawal of consent may impair our ability to continue providing the product or service to you. Your withdrawal of consent does not affect our right to continue to collect, use and disclose personal data where permitted or required under applicable laws
If you wish to request for the removal of Personal Information we hold, together with the deletion of your account, please contact us at enquiry@mathathonsg.com. Our compliance to your request for the removal of your Personal Information is subject to any applicable legal or business requirements to retain certain records of your Personal Information. Please note that removal of Personal Information may result in limited or no access to the service that we provide.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time without prior written notice. Updates to the Privacy Policy will be published on this page. We recommend that your review this page periodically for updates.
Contacting Us
If you have any query or feedback regarding this Privacy Policy, you may email us at enquiry@mathathonsg.com.
Governing Law
This Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this Policy.
Disclaimer
To the maximum extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorised or unintended use, access or disclosure of your personal data.